Q: I have a problem with the earhickey plugin. What should I do?
A: Please contact us with a description of the problem.

Q: I played a song, but nothing showed up on my website. What's the deal?
A: Earhickey only displays albums for which it can locate an album cover. We will update missing album covers over time.

Q: I played a song from my iPod hooked up to the computer, but nothing showed up.
A: Playback from some devices is unsupported.

Q: Does earhickey work on multiple computers?
A: Yes, your earhickey homepage contains links to download more copies of earhickey. Use those links to download the plugin on other computers.

Q: Is there a way to customize the output of earhickey?
A: Soon. Please visit your earhickey homepage for more info. Your homepage is accessible via 'My Page' menu item on your computer.

Q: How do I uninstall Earhickey on OS X?
A: Earhickey is located in your home directory's "Library/Menu Extras" folder. Simply drag the Earhickey app to the trash.